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How nga88 Handles Your Personal Information

This Privacy Policy sets out exactly what information nga88 collects when you open an account, make a deposit through bKash, Nagad, or Rocket, or contact our support team.

Account data collected at registrationPayment details protected per transactionCookie and device data explainedYour right to access or delete your dataContact path for all privacy requests
nga88 How nga88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

nga88 applies security measures across every layer of your account — from the moment you enter your registration details to each time a Rocket or Nagad payment is processed. Below are the four areas we focus on most when it comes to keeping your information safe and your privacy rights clear.

Encryption on Every Transaction All data exchanged between your device and nga88 — including bKash and Nagad payment details — moves over encrypted connections. No payment credential is stored in plain text on our servers.
Cookie Use and Your Choices We use cookies to keep your session active, remember your preferred language, and understand how pages are used. You can adjust cookie preferences in your browser settings at any time without losing your account access.
Data Retention and Account Closure Your account data is held while your account is open and for a period afterward as required under applicable rules. After that window closes, identifiable data is deleted or anonymised from our active systems.
Your Right to Access and Correct Data You can request a full summary of the personal data we hold, ask us to correct inaccurate details, or submit a deletion request. We handle each request in line with applicable local law and eligible region rules.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is used, want to see what we hold on your account, or need to request a correction or deletion, reach out through the channels below. We aim to respond to all privacy-related requests within a reasonable timeframe. Your right to make these requests depends on your local law and eligible region.

Email Support Send your privacy request or data query to our support email. Include your registered account details so we can locate your records quickly.
Live Chat Open the live chat window from your account dashboard. Our team can confirm what data is linked to your wallet and guide you through a deletion request.
Account Help Centre Log in and head to Account Settings for self-service options. You can review saved payment methods like your linked bKash or Nagad number from there.

Common Questions About Your Privacy on nga88

These are the questions we hear most often about data, account privacy, and your rights as an nga88 account holder. Answers apply to eligible regions — your specific rights depend on your local law.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. Device data like your IP address and browser type is also logged automatically at login.

We do not sell your data. We share it only with payment processors handling your bKash, Nagad, or Rocket transactions, and with technical partners who operate platform infrastructure, or where required by law.

Your data is retained while your account is active and for a set period after closure as required by applicable rules. After that window, identifiable records are deleted or anonymised from active storage.

Yes. Send a request via live chat or email with your registered account details. We will confirm what information we hold and provide a summary. This right applies where local law in your eligible region permits it.

Contact support through email or live chat and submit a deletion request. We will process it in line with applicable rules. Some data may need to be retained for a defined period before full deletion can happen.

Payment details move over encrypted connections and are never stored in plain text. Transaction records are tied to your account wallet for verification purposes but are not accessible to unrelated staff or third parties.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.